Welcome to your trusted pest control partner effective reliable services.
Metropolis Pest Management, believes in a proactive approach based on monitoring, prevention, and maintenance, which allows us to stop pest problems before they ever impact your home. Our service technicians will inspect your property and create and implement a treatment plan tailored for your home. Our goal is to ensure that your home is free of pests and rodents.
Call Today for a Free Quote
Privacy Policy for Metropolis Pest Management, INC.
Effective Date: July 1, 2025
Metropolis Pest Management, INC. (“Metropolis,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect and use your Personal Information when you visit our website at metropolispest.com or otherwise interact with our services.
By accessing or using our services, you agree and consent to this Privacy Policy. If you do not agree with our policies and practices, do not use our services.
We may revise this Privacy Policy from time to time. Your continued use of our services after changes have been made constitutes your acceptance of those changes.
1. Information We Collect
We collect two types of information:
- Personal Information: Data that identifies you personally, such as your first and last name, address, phone number, and any data you provide to us through CRM login, client notes, and support messages.
- Non-Personal Information: Data that does not directly identify you, such as browser type or IP address, collected through cookies and analytics.
2. How We Collect Information
We collect information:
- Directly from you: When you contact us, fill out forms, access CRM systems, or communicate with support.
- Automatically: Through cookies and similar technologies to enhance your experience and analyze website traffic.
- From third parties: Including but not limited to Twilio, Zapier, Google Analytics, GoDaddy, Google Sheets, Knack, Salesforce, Mailchimp, and Briostack.
3. How We Use Your Information
We use your Personal Information to:
- Provide and manage pest control services.
- Operate and improve our website and customer service.
- Communicate with you about appointments, invoices, and service updates.
- Comply with legal obligations.
We do not use your Personal Information to develop or train generalized AI systems.
4. Text Messaging and Communication Policy
- Communication about the upcoming sale.
- Communication about the upcoming meeting and consultation.
- Communication about changes or updates to upcoming meetings and events.
- Communication about donations.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring and message frequency varies.
- Contact Metropolis Pest Management, Inc. at 877-615-7378 or [email protected] for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to [email protected] or 877-615-7378. After subscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Metropolis Pest Management, Inc. will not sell, rent, or share the collected mobile numbers.
5. Retention of Information
- Client data is retained for up to 3 years.
- Lead data is retained for up to 2 years.
- Data may be anonymized and used for statistical purposes.
6. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no system can be guaranteed 100% secure.
If you suspect any unauthorized access, please contact us immediately at [email protected].
7. Sharing of Information
We may share your information:
- With authorized vendors and service providers under strict confidentiality agreements.
- For advertising and analytics with third-party vendors, without selling your personal information.
- As required by law or in the event of a business transfer.
We do not sell or share your Personal Information for monetary compensation.
8. California Privacy Rights
If you are a California resident, you have the right to:
- Know what personal information we collect.
- Request access, correction, or deletion of your personal information.
- Opt-out of the sale or sharing of your personal information.
- Not be discriminated against for exercising these rights.
To exercise your rights, contact us at [email protected] or by mail:
Metropolis Pest Management, INC.
P.O. Box 7646
Laguna Niguel, CA 92607
Phone: 949-228-7504
You may also use our “Do Not Sell or Share My Personal Information” link available at the bottom of our website.
- Children’s Privacy
We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us.
10. Do Not Track
Our website does not currently respond to “Do Not Track” signals from browsers.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Mail: P.O. Box 7646, Laguna Niguel, CA 92607
Phone: 949-228-7504
Thank you for trusting Metropolis Pest Management, INC.
Services
Mosquito Control
Prices start at $89
Metropolis offers both one-time treatments and maintenance programs.
Many customers find that a recurring treatment plan provides the best and most consistent protection. Metropolis will provide a barrier treatment every 21 days to ensure continuous control. Having your home treated every 21 days will interrupt the life cycle of the mosquito, preventing a reinfestation and considerably reducing activity.
Incorporate our In2Care mosquito traps with backpack misting for a premier service. This eco-friendly solution combines biological control and insecticide application to target and eliminate mosquitoes around residential and commercial properties.
Automatic billing is required for a maintenance plan.
Mosquito Control
Metropolis offers both one-time treatments and maintenance programs.
Our one-time barrier treatment is designed to provide protection from mosquitoes so you and your family can enjoy a mosquito free backyard, family event, graduation party, or wedding.
Many customers find that a recurring treatment plan provides the best and most consistent protection. Metropolis will provide a barrier treatment every 21 days to ensure continuous control. Having your home treated every 21 days will interrupt the life cycle of the mosquito, preventing a reinfestation and considerably reducing activity.
Incorporate our In2Care mosquito traps with backpack misting for a premier service. This eco-friendly solution combines biological control and insecticide application to target and eliminate mosquitoes around residential and commercial properties.
Mosquito service is seasonal and runs between February and November. Treatment is on the exterior only. Metropolis will focus on shrubs, bushes, under leaves, shaded areas, and low-lying areas. Metropolis will use a combination of adulticiding and larviciding products that will be applied with either backpack misters, and/or spreaders.
Automatic billing is required for a maintenance plan.
Preventative Maintenance
Prices start at $135
Metropolis offers a Quarterly Service that will provide your home with continuous coverage against unwanted pests throughout the entire year. Preventative measures will be taken to eliminate and deter pests from invading your home.
Metropolis will perform a number of services on your home, depending on the targeted pests and the seasons. Some of these services are considered general maintenance and will be performed during every visit. Others are specialty services that only need to be applied during certain seasons.
Automatic billing is required for this service.
Preventative Maintenance
Metropolis offers a Quarterly Service that will provide your home with continuous coverage against unwanted pests throughout the entire year. Preventative measures will be taken to eliminate and deter pests from invading your home.
Metropolis will perform a number of services on your home, depending on the targeted pests and the seasons. Some of these services are considered general maintenance and will be performed during every visit. Others are specialty services that only need to be applied during certain seasons.
Our service technicians are thoroughly trained to inspect, evaluate, and take preventative measures to ensure your family and home enjoy a pest-free environment.
Prices start at $135 for up to a 2500 sq ft home. Automatic billing is required for this service.
$145 up to a 3500 sq ft home$155 up to a 4500 sq ft home
$165 up to a 5500 sq ft home
Monthly Rodent Control
Monthly service starts at $55
Rodent service includes four rodent bait stations that must be purchased at $30 per station.
Installation is included in the cost. If more stations are requested or needed, there will be a $30 charge per station and an additional service fee of $5 per station will be applied to the monthly fee.
Service covers exterior mice and rats only. Automatic billing is required with this service.
Monthly Rodent Control
Exterior bait box service. Bait boxes are a great way to control and reduce rodent activity outside of your home or business. Bait boxes are not traps. It is a device that holds the bait securely inside for rodents to feed on, while protecting non-target species from getting poisoned.
Rodent service includes four rodent bait stations that must be purchased at $30 per station.
Installation is included in the cost. If more stations are requested or needed, there will be a $30 charge per station and an additional service fee of $5 per station will be applied to the monthly fee.
The monthly maintenance fee for servicing four stations is $55 per month and goes up according to the number of stations.
Service covers exterior mice and rats only. Automatic billing is required with this service.
Targeted Pest Treatment
One-Time Services
Metropolis offers a One-time application for targeted pest control.
If you just want to rid your home of a specific pest without a long-term contract, then we can help!
Metropolis provides treatments with as few as one visit, based on your specific targeted pest. Some pests may require follow up treatments.
Targeted Pest Treatment
Metropolis offers a One-time application for targeted pest control.
If you just want to rid your home of a specific pest without a long-term contract, then we can help!
Metropolis provides treatments with as few as one visit, based on your specific targeted pest. Some pests may require follow up treatments. More information on targeted pests can be found on our Services page.
Click HERE to learn moreMonthly Perimeter Service
Prices start at $55
Maintaining a pest-free environment is a continuous process. By applying a protective barrier around your home’s foundation, Metropolis deters pests from entering your living space and creates an additional line of defense.
This service includes a barrier around the foundation of your home, inspection and treatment of entry points, de-webbing, and treatment of the landscaping around the exterior of your home.
Automatic billing is required for the service.
Monthly Perimeter Service
Maintaining a pest-free environment is a continuous process. By applying a protective barrier around your home’s foundation, Metropolis deters pests from entering your living space and creates an additional line of defense.
This service includes a barrier around the foundation of your home, inspection and treatment of entry points, de-webbing, and treatment of the landscaping around the exterior of your home.
Prices start at $55, for up to a 2500 sq ft home. If a problem occurs on the interior of your home, a service can be scheduled for an additional charge. This service will be discounted.
Automatic billing is required for this service.
Bee & Wasp Prevention
Prices start at $299
Metropolis will treat individual nests, or you can opt for a BEE AND WASP PREVENTION.
The Bee and Wasp Prevention guarantees the entire structure against all stinging insects. Our service technicians are thoroughly trained to inspect, evaluate, and take preventative measures to eliminate and deter stinging insects from invading your home.
The Bee and Wasp Prevention service is guaranteed until December 31st of the same year that the contract is entered upon.
Bee & Wasp Prevention
Metropolis will treat individual nests, or you can opt for a BEE AND WASP PREVENTION, which covers your entire home.
If Metropolis has treated an individual nest or nests, only those areas treated and specified are guaranteed. If at a later date, another nest appears on the structure, an additional charge will be incurred.
Pricing for an individual nest starts at $150. Prices may be higher depending on location of the nest and whether there are multiple nests.
The BEE AND WASP PREVENTION guarantees the entire structure against all stinging insects. Our service technicians are thoroughly trained to inspect, evaluate, and take preventative measures to eliminate and deter stinging insects from invading your home.
Prices start at $299 for a 2500 sq ft home
$349. Up to 3500 sq ft$399. Up to 4500 sq ft
$449. Up to 5500 sq ft
The BEE AND WASP PREVENTION Service is guaranteed until December 31 of the same year that the contract is entered upon. If any nests are found on your home during this time, Metropolis will return to treat those nests.
In2Care Mosquitoes Station
Our Guarantee:
The programs that Metropolis guarantees means that you can have the peace of mind that any issues that arise that are in your guarantee will be addressed and treated at no extra cost to you! It’s a part of the dependability and assurance of our company that you can’t find in other pest control businesses these days. We strive to make sure that you can rest assured when you have us as your pest control company. Metropolis is in business to help YOU get rid of or keep unwanted pests from entering your home or business. When choosing a pest control company to accommodate your specific needs, choosing Metropolis Pest Management will always be your best option.
Intergrated Pest Management (IPM)
Integrated Pest Management (IPM), is a sustainable approach to managing pests by combining various tools and techniques to minimize the use of pesticides and protect people, the environment, and the economy. IPM is not a single pest management solution. Rather, it’s a combination of inspections, exclusions, and pesticide applications. Our inspections and preventative measures work together to eliminate pest problems and prevent future issues while having a minimal effect on the environment. IPM principles not only enhance pesticide safety by preventing exposure, they also maximize the efficiency and efficacy of your home’s pest control program and likelihood of staying pest-free.
Bugs We Exterminate

Rat

Termite

Cockroach

Ant

Mosquito

Spider

Flea

Bedbug
Our Mission is your statisfaction
Let us know how we did, give us a call or send us a postcard
